Privacy Policy

Effective Date: 05/08/2025

Welcome to StockTheStay.co.uk. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Who We Are

StockTheStay.co.uk is an online store that provides convenience products and essentials for short stays. Our company is registered in the United Kingdom.

2. Information We Collect

We collect personal information that you provide to us when you:

Place an order
Subscribe to our newsletter
Contact us via email or contact forms
Create an account (if applicable)

This may include:

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by third-party payment providers)
Order history
IP address and browser information (collected automatically)

3. How We Use Your Information

We use your information to:

Process and fulfil orders
Send order confirmations and shipping updates
Provide customer support
Send marketing emails (if you’ve opted in)
Improve and optimize our website (e.g., analytics and performance tracking)
Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

Payment processors (e.g., Stripe, PayPal)
Shipping and logistics providers (e.g., Royal Mail, DPD)
Marketing and analytics tools (e.g., Google Analytics, email marketing services)
Law enforcement or legal bodies when required by law

All third parties are required to handle your data securely and in compliance with data protection laws.

5. Cookies

We use cookies and similar technologies to:

Enable site functionality (e.g., shopping cart)
Analyze website traffic
Provide personalized experiences

You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

6. Marketing Communications

If you opt in, we may send you promotional emails. You can unsubscribe at any time by clicking the link in any marketing email or contacting us at privacy@stockthestay.co.uk.

7. Your Data Protection Rights

Under the UK GDPR, you have rights including:

The right to access – You can request copies of your personal data.
The right to rectification – You can request corrections to inaccurate or incomplete data.
The right to erasure – You can request deletion of your data under certain conditions.
The right to restrict processing – You can request limitations on how your data is used.
The right to object to processing – You can object to processing for marketing purposes.
The right to data portability – You can request your data be transferred to another service.

To exercise any of these rights, contact us at privacy@stockthestay.co.uk.

8. Data Retention

We retain your information for as long as necessary to fulfil your order, provide services, comply with legal obligations, and resolve disputes.

9. Data Security

We use appropriate security measures, including SSL encryption, secure payment gateways, and access restrictions, to protect your personal data.

10. International Data Transfers

If we transfer your data outside the UK or European Economic Area, we ensure appropriate safeguards are in place in line with data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, contact us at:

Email: privacy@stockthestay.co.uk