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Terms & Conditions

Terms and Conditions

Effective Date: 05/08/2025
Welcome to StockTheStay.co.uk

These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using StockTheStay.co.uk, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Us

StockTheStay.co.uk is an online retailer providing convenience and essential products for short stays.
Company Name: Hoppers Independent Trading LTD T/A stockthestay.co.uk
Registered Address: 21 Millyard Road, Aylesham Canterbury, Kent CT33FN
Email: arhopperltd@gmail.com
Phone: 07769220805
 

2. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site.

You must not misuse the website by introducing viruses or other malicious code.

3. Products and Orders

All product descriptions and prices are subject to change without notice. We make every effort to display items as accurately as possible, but we cannot guarantee that your device’s display will reflect true colours or packaging.

By placing an order, you agree that:

  • You are legally capable of entering into a binding contract.

  • All information provided is accurate and complete.

  • Payment will be made using a valid method.

We reserve the right to refuse or cancel orders at our discretion (e.g. for suspected fraud or stock errors).

4. Prices and Payment

Prices are displayed in GBP (£) and include VAT (where applicable). Payment must be made in full at checkout via our secure payment providers (e.g., Stripe, PayPal).

We are not responsible for additional charges or fees imposed by your bank or card issuer.

5. Shipping and Delivery

We aim to dispatch orders within 1-3 working days. Delivery times may vary depending on your location and the courier.

For full details, please refer to our Shipping Policy.

6. Returns and Refunds

We offer a 14-day return policy in line with the Consumer Contracts Regulations.
For information on how to return items or report damaged goods, please see our Refund Policy.

7. Promotions and Discount Codes

Promotions and discount codes are subject to availability and may be withdrawn at any time. Only one code may be used per order unless otherwise stated.

8. Intellectual Property

All content on this website (including text, logos, graphics, and images) is the property of StockTheStay.co.uk or its licensors and is protected by intellectual property laws. You may not use or reproduce any content without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, StockTheStay.co.uk shall not be liable for any:

  • Indirect or consequential loss

  • Loss of data, income, or profit

  • Business interruption or opportunity loss

Our total liability for any claim shall not exceed the value of the goods you purchased.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external websites.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will take effect immediately upon posting. Your continued use of the site constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.

13. Contact Us

If you have any questions about these Terms, please contact us:

Email: info@stockthestay.co.uk

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